What the heck is User-led growth? It’s when existing users champion your product and generate leads within your funnel.
This growth model doesn’t fit all B2B SaaS companies; however, when done right, it can create a flywheel that reduces your CAC.
One of the most famous examples is Dropbox’s referral program, which rewards users with more storage if they invite another user.
Here are a few tips to consider when creating your user-leg growth strategy.
👉 Build a content marketplace. Balance supply (users who create content) and demand (prospects who consume it) metrics and nudge the sides to kickstart your UGC flywheel.
👉 Integrate UGC into user journeys. Embed templates in activation and creation flows to boost engagement and retention.
👉 Create a creator spotlight program. Showcase contributors to fuel intrinsic motivation and word-of-mouth growth.
UGC is a powerful growth lever, but you need to ask for it proactively, and email outreach is one of the most effective methods. Here’s a tactical guide on how to collect emails.
👉 Follow a 5-step email process, which includes crafting catchy subject lines, personalizing messages, and being clear about expectations.
👉 Then, tailor email templates for different types of UGC (reviews, testimonials, social proof, success stories) – this can dramatically increase your content collection efforts.
GTM gurus have spoken. Across 350+ CROs and CMOs of software brands, four themes emerged to drive pipeline growth in 2024.
👉Events aren't dead. Virtual conferences and intimate dinners are producing 28x returns and 40% conversion rates to opportunities.
👉Prioritize cross-team collaboration. Aligning product, marketing, and sales teams around target accounts using a common propensity score.
👉Personalization at scale. Creative outbound tactics, like SDR personal pages, are generating a significant pipeline ($340,000 from 80 meetings).
👉Experiment with entry-level pricing. Consider removing legacy pricing floors in self-serve offerings while tightening freemium paywalls to accelerate conversions.
As the sales tech landscape consolidates and evolves, AI is reshaping how SaaS companies execute their go-to-market strategies. Here are the layers of the stack you need to know about.
👉AI-powered prospecting. Tools like Clay and Unify are enabling hyper-personalized outreach at scale, dramatically improving conversion rates.
👉Autonomous SDRs. AI agents are augmenting or replacing traditional SDR functions, working 24/7 to generate and qualify leads more efficiently.
👉Data-driven sales coaching. Real-time AI coaching tools, like Rilla, are improving rep performance for both inside and outside sales teams.
Double-clicking into the AI SDRs point. There is a growing wave of using GenAI to write copy for multi-touchpoint sequences.
But regardless of whether you purchase a single vendor or use your own LLM orchestrator to generate content, here are a few things to try.
👉Experiment with AI-powered sequence execution. Use AI tools to automate your entire outreach process, from initial research to personalized follow-ups.
👉Test AI-generated creative content. Implement AI-crafted unconventional strategies like memes or GIFs in follow-up emails to boost response rates.
👉Build an AI-enhanced growth flywheel. Use AI to continuously improve your sales process based on real-world data and customer interactions.
Most B2B marketing plans fail due to a lack of clarity and misalignment with revenue goals.
To avoid friction in the funnel, design a marketing plan (template linked inside) that balances these two execution pillars – 1) regular operations (80%) and one-time programs or experiments (20%).
This 80/20 split strikes a balance between stability and innovation, allowing you to maintain consistent growth while exploring new bets.
Once you have a clear marketing plan, the next step is build campaigns to support the execution of your strategy. Usually centered around a theme, these initiatives span multiple weeks and move the needle on a growth metric.
Here are key questions to ask when planning your next campaign.
👉 1. What's your campaign goal? Define success criteria using the GACCS brief (Goals, Audience, Creative, Channels, Stakeholders).
👉 2. Who's your target audience? Identify specific segments or accounts you're aiming to reach and influence.
👉 3. What's your campaign fuel? Determine the content, messaging, or creative that will resonate with your audience.
👉 4. Which channels will you use? Select the right mix of channels to reach and engage your target audience effectively.
👉 5. Who's the DRI? Assign a single directly responsible individual to coordinate across marketing functions.
This campaign playbook is a cheat sheet for running quality marketing campaigns. It breaks down the entire process from pre-planning to post-launch analysis, giving you a step-by-step guide to keep your team aligned and your campaigns on track. No fluff, just the essentials to execute campaigns that drive real growth.
B2B revenue leaders have spoken.
Original content has become the new poster child for a SaaS company's content marketing strategy.
Resources are shifting away from long-form assets to digestible and unique experiences, leveraging first-party research, storytelling, and building personal brands.
It’s no surprise that companies are battling to differentiate their brand online. It has become harder to hold engaged attention as short-form videos and AI-generated content saturate online media.
But what does original content look like in practice?
A framework for original content. What’s that, you ask? It’s any content type that is unique, demonstrates out-of-the-box thinking, and provides additional value through novelty or a new perspective.
This article highlights nine examples of original content formats. Here are my top three with examples.
👉 Data studies – Analyze proprietary or third-party data to create unique insights, like SparkToro and Datos' study on ChatGPT user behavior.
👉 First-person narratives – Share personal experiences and lessons learned, like Veed.io CEO Sabba Keynejad's article on growing from zero to 50k customers.
👉 Contrarian content – Challenge industry norms with well-supported arguments, like LinearB's piece on misuses of DORA metrics in engineering organizations.
Case studies are a powerful form of original content, offering a narrative-based perspective and a resource to prevent prospects from getting stuck in the sales funnel.
Here’s a practical guide to help write your own studies and customer stories.
👉 Leverage data-driven storytelling – Include specific metrics and results in case studies, similar to Cognizant's approach of highlighting cost savings and efficiency improvements.
👉 Diversify case study formats – Create both text and video versions of case studies, like Xerox's Buena Park School District example, to cater to different audience preferences.
👉 Personalize for different industries – Write industry-specific case study collections, as Xerox did for banking and financial markets, to demonstrate expertise in various sectors.
How this B2B SaaS influencer would build her audience from scratch.
👉 Start with LinkedIn. Start with a single social media platform to gain traction. For example, exclusively focus on LinkedIn to build a follower base – especially when engaging with B2B marketers.
👉 Engage with Key Influencers. Comment and engage with influencers in your niche, helping you to increase your visibility and credibility.
👉 Repurpose Content. Use successful content from your primary platform on new platforms, saving time and leveraging proven material.
Scale your social media reach and word-of-mouth marketing with B2B influencers. Here’s how.
👉 Leverage influencers to reduce acquisition costs. Influencer partnerships provide cost-effective marketing by utilizing established trust networks.
👉 Build trust through credible sources. Thought leaders and influencers offer a trusted voice that can cut through the noise of traditional marketing.
👉 When reaching out, highlight the overlap. Send customized emails highlighting how your product aligns with their audience's interests.
Build a multi-channel content ecosystem to generate leads and establish authority. Here's how.
👉 Start with fast feedback channels. Use LinkedIn posts to quickly gauge audience interest and refine your content approach.
👉 Create long-form content for deeper engagement. Offer eBooks and guides to collect emails and showcase your expertise.
👉 Make your newsletter the cornerstone. Repurpose content, nurture your audience, and drive consistent touchpoints that build trust and revenue.